Terms of service

Website: shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
Business Address: Binoy Mitra Saroni, Boy's School Road, Nabapally, Barasat, North 24 Parganas, West Bengal – 700126
Business Category: Fashion Apparel
GST No.: 19BXAPA9569E1ZC

1. Introduction

Welcome to shopiomart.in. These Terms of Service (“Terms”, “Terms of Service”, or “Agreement”) govern your access to and use of our website, products, services, and related features. By visiting our website, browsing our products, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should discontinue using the website and services provided by shopiomart.in.

These Terms apply to all visitors, customers, users, and other individuals who access or use our website.

shopiomart.in operates as an online Fashion Apparel store and offers clothing and related fashion products to customers. We reserve the right to update, modify, or replace these Terms at any time. Any changes will become effective when posted on this page.

2. Eligibility

By using shopiomart.in, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are under the legal age required to enter into online purchase agreements in your jurisdiction, you should use our website only under the supervision and involvement of a parent or legal guardian.

You agree to provide accurate and complete information when creating an account, placing an order, or communicating with us. You are responsible for ensuring that the information you provide remains accurate and updated.

3. Website Use

You may use shopiomart.in only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to our website, servers, systems, or databases.

  • Interfere with the operation or security of the website.

  • Upload or transmit malicious software, viruses, or harmful code.

  • Copy, reproduce, distribute, or exploit our website content without permission.

  • Use automated systems or bots to collect information from the website without authorization.

  • Provide false, misleading, or fraudulent information.

  • Place orders with the intention of committing fraud or abusing our return or refund procedures.

We reserve the right to suspend or terminate access to our website if we reasonably believe that a user has violated these Terms.

4. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, specifications, and other information as accurately as possible.

However, product colors may appear slightly different depending on your device, screen settings, lighting conditions, or photography. Therefore, we cannot guarantee that the color displayed on your screen will exactly match the actual product.

Product availability, specifications, pricing, and other information may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

5. Product Availability

All products displayed on shopiomart.in are subject to availability.

Adding a product to your cart does not necessarily guarantee that the product will remain available until checkout or payment confirmation.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate resolution, which may include offering an alternative product or issuing a refund for the unavailable item.

We reserve the right to limit quantities or refuse orders where necessary.

6. Pricing and Taxes

All product prices displayed on shopiomart.in are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur due to technical, typographical, system, or other reasons.

If an order has been placed with an incorrect price due to an obvious error, we reserve the right to cancel the order and notify the customer.

Applicable taxes, including GST where required, may be included in or added to the applicable product price as displayed during checkout.

Any applicable shipping or additional charges will be communicated during the ordering process where possible.

7. Orders and Order Acceptance

When you place an order on shopiomart.in, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or other available communication method. An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance.

We reserve the right to cancel or refuse an order for reasons including:

  • Product unavailability.

  • Pricing or listing errors.

  • Incorrect customer information.

  • Suspected fraudulent activity.

  • Delivery limitations.

  • Duplicate or unusually large orders.

  • Payment issues.

  • Violation of these Terms.

If we cancel an order for which payment has already been received, the eligible amount will be refunded through the applicable payment method, subject to applicable policies.

8. Customer Information

Customers are responsible for providing accurate information required to process and deliver orders.

This may include:

  • Full name.

  • Complete delivery address.

  • Mobile number.

  • Email address.

  • PIN code.

  • Payment information where applicable.

We are not responsible for delivery delays, failed deliveries, or additional charges caused by incorrect or incomplete information supplied by the customer.

Please carefully verify your shipping information before confirming your order.

9. Payment

We may provide different payment options depending on availability, including prepaid online payment methods and Cash on Delivery (COD), where applicable.

Customers agree to provide valid and accurate payment information.

For prepaid orders, payment must be successfully processed before the order is considered eligible for fulfillment.

For COD orders, the customer agrees to accept the package and pay the applicable amount upon delivery.

Repeated refusal of COD orders, fraudulent orders, or misuse of payment options may result in restrictions on future orders.

10. Shipping and Delivery

We aim to process and dispatch orders within the estimated time communicated on our website or during checkout.

Delivery timelines are estimates and may vary depending on destination, courier availability, weather, holidays, public events, logistics conditions, and other circumstances beyond our reasonable control.

We are not responsible for delays caused by courier companies, incorrect addresses, customer unavailability, natural events, government restrictions, or other circumstances outside our control.

Customers should ensure that someone is available to receive the package at the provided delivery address.

If an order is returned because the customer was unavailable, refused delivery, or provided an incorrect address, additional charges or restrictions may apply according to our shipping and return policies.

11. Returns and Exchanges

Returns, replacements, exchanges, and refunds are subject to our applicable Return and Refund Policy.

Customers should review the return policy before placing an order.

Eligibility may depend on the product category, condition of the item, return request timeline, packaging, tags, and other applicable requirements.

Fashion Apparel products may need to be returned in unused, unworn, unwashed, and original condition with applicable tags and packaging intact.

Products showing signs of use, washing, damage, alteration, stains, or misuse may not qualify for return or exchange unless the issue is covered under an applicable product or consumer protection requirement.

Certain products may be excluded from returns for hygiene, safety, customization, or other legitimate reasons.

12. Damaged, Incorrect, or Defective Products

If you receive a product that is damaged, incorrect, defective, or materially different from the product ordered, please contact us as soon as possible using the contact details provided on our website.

We may request photographs, videos, order information, packaging details, or other evidence to evaluate the issue.

Where an issue is verified and the product qualifies under our applicable policy, we may provide a replacement, exchange, refund, or other appropriate resolution.

Customers should retain the original packaging until the issue has been resolved.

13. Intellectual Property

All content available on shopiomart.in, including but not limited to logos, brand names, text, product descriptions, graphics, photographs, images, website design, icons, videos, and other materials, may be protected by applicable intellectual property laws.

Unless otherwise stated, such content belongs to or is used lawfully by shopiomart.in or its relevant content providers.

You may not reproduce, copy, modify, publish, distribute, sell, license, or commercially exploit our content without prior written authorization.

Unauthorized use of our intellectual property may result in appropriate legal action.

14. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics providers, technology providers, advertising platforms, and other service providers.

These third parties may operate under their own terms, conditions, privacy policies, and service rules.

We are not responsible for the independent policies or practices of third-party service providers, although we make reasonable efforts to work with reliable service partners.

15. User Reviews and Content

If our website allows customers to submit reviews, comments, photographs, feedback, or other content, you agree that such content must be truthful, lawful, and respectful.

You must not submit content that is:

  • Abusive or threatening.

  • Fraudulent or misleading.

  • Defamatory.

  • Infringing on another person's intellectual property.

  • Offensive or unlawful.

  • Containing malicious code.

  • Unrelated to the product or service.

By submitting content, you grant us permission to use, reproduce, display, and publish that content for legitimate business, promotional, or website-related purposes, subject to applicable law.

16. Privacy

Your use of shopiomart.in is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, communicate with customers, provide customer support, process payments, arrange deliveries, and improve our services.

We encourage customers to review our Privacy Policy to understand how personal information is handled.

17. Promotions and Discounts

From time to time, shopiomart.in may offer promotional campaigns, discount codes, special offers, free shipping, or other promotional benefits.

Each promotion may have separate terms, eligibility requirements, validity periods, product exclusions, or usage limitations.

Promotional offers cannot necessarily be combined unless explicitly stated.

We reserve the right to modify, suspend, or cancel a promotion where necessary.

18. Disclaimer

We make reasonable efforts to maintain accurate and reliable information on shopiomart.in. However, the website and its content are provided subject to availability and applicable law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

We reserve the right to modify, suspend, discontinue, or restrict any part of the website or services without prior notice where reasonably necessary.

19. Limitation of Liability

To the maximum extent permitted by applicable law, shopiomart.in and its representatives shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services, except where such limitation is prohibited by law.

This may include losses arising from website interruptions, technical issues, third-party services, delivery delays, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.

20. Force Majeure

We shall not be responsible for failure or delay in performing our obligations when such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fire, severe weather, pandemics, strikes, transportation disruptions, government restrictions, internet or telecommunications failures, war, civil disturbances, or other unforeseen events.

Where possible, we will make reasonable efforts to notify customers and resume services as soon as practical.

21. Fraud Prevention

We take reasonable measures to prevent fraudulent transactions and misuse of our services.

We may review orders for unusual activity and may request additional information when necessary to verify an order.

We reserve the right to cancel suspicious or fraudulent orders and restrict accounts or customers associated with fraudulent activity, subject to applicable law.

22. Account Suspension or Termination

We may suspend or terminate a user's account or access to shopiomart.in if the user violates these Terms, engages in fraudulent activity, abuses our services, or uses the website unlawfully.

Termination of access does not affect rights or obligations that arose before termination.

Sections relating to intellectual property, liability, disputes, and other provisions that by their nature should survive termination shall continue to apply.

23. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, services, technology, legal requirements, or operating practices.

The updated version will be published on this page with the revised effective date where appropriate.

Your continued use of shopiomart.in after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or your use of shopiomart.in shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter and location, subject to applicable law.

25. Customer Support

If you have questions regarding these Terms, your order, products, payments, shipping, returns, or any other matter related to shopiomart.in, you may contact us using the information below.

shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
Address: Binoy Mitra Saroni, Boy's School Road, Nabapally, Barasat, North 24 Parganas, West Bengal – 700126

We aim to respond to customer queries within a reasonable period.

26. Entire Agreement

These Terms, together with our applicable policies and notices published on shopiomart.in, constitute the terms governing your use of our website and services.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

Failure by us to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision in the future.

27. Acceptance of Terms

By accessing, browsing, registering on, or purchasing products through shopiomart.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase products through our services.

Thank you for shopping with shopiomart.in.