Contact information
Welcome to shopiomart.in — your online destination for stylish, comfortable, and affordable Fashion Apparel. We are committed to providing our customers with a smooth shopping experience, quality fashion products, reliable customer support, and clear communication.
Whether you have a question about our products, need help with an order, want to know about shipping or returns, or simply need assistance before making a purchase, our customer support team is here to help.
We value every customer and believe that good communication is an important part of a great shopping experience. Please feel free to contact us using the details provided below.
Our Contact Information
Store Name: shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
Business Category: Fashion Apparel
GST Number: 19BXAPA9569E1ZC
Business Address:
Binoy Mitra Saroni, Boy's School Road,
Nabapally, Barasat, North 24 Parganas,
West Bengal – 700126, India
Customer Support
At shopiomart.in, customer satisfaction is one of our key priorities. We understand that online shopping can sometimes create questions regarding product specifications, sizes, colors, availability, payments, delivery, or returns. Our support team is available to assist you with your concerns and provide relevant information.
If you need assistance, you can contact us by email or phone. When contacting us regarding an existing order, please keep your order number and relevant details available. This will help us understand your concern quickly and provide a more efficient response.
For general questions, please mention the subject of your enquiry clearly so that we can direct your request appropriately.
Contact Us About Products
If you have questions about any Fashion Apparel product available on our website, please contact our support team before placing your order.
You may contact us regarding:
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Product availability
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Product colors
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Available sizes
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Product material or fabric information
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Product specifications
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Product images and descriptions
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Product pricing
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Offers and promotions
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Product variations
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Stock availability
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Other product-related questions
We encourage customers to carefully review the product description, available size information, images, and other details before placing an order. If you require clarification about information that is not clearly mentioned on the product page, our team can assist you.
Order Assistance
If you have already placed an order with shopiomart.in and require assistance, please contact our customer support team.
For faster assistance, please provide:
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Your full name
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Order number
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Registered mobile number or email address
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Product name
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Date of order
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Description of your concern
Providing accurate order information helps us identify your order and understand your request more efficiently.
You may contact us regarding order confirmation, order details, product availability, order-related questions, delivery updates, or other concerns related to your purchase.
Shipping and Delivery Questions
We aim to make the delivery process as convenient and transparent as possible. However, delivery timelines may vary depending on the delivery location, courier availability, product availability, weather conditions, public holidays, and other logistical circumstances.
If you have questions regarding the delivery of your order, please contact our support team with your order number and delivery details.
Our team can assist with general delivery-related enquiries and guide you regarding the available information for your order.
Customers should ensure that the shipping address, contact number, and other required delivery information entered during checkout are accurate. Incorrect or incomplete information may cause delivery delays.
Returns and Exchange Assistance
If you have received a product and believe that it may qualify for a return or exchange under our applicable policy, please contact us as soon as possible.
When contacting our support team regarding a return or exchange, please provide your order number and clearly explain the reason for your request. Depending on the nature of the issue, we may request additional information such as photographs or videos of the product and packaging to help us evaluate the matter.
Returns and exchanges are subject to the applicable terms, conditions, eligibility requirements, product condition requirements, and timelines described in our Return and Refund Policy.
Please do not send any product back without first contacting our support team and receiving the appropriate instructions.
Damaged, Defective, or Incorrect Products
Customer satisfaction is important to us. If you receive a product that appears damaged, defective, incorrect, or significantly different from what was ordered, please contact our support team promptly.
To help us investigate the issue, please provide:
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Order number
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Product name
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Description of the issue
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Clear photographs of the product
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Photographs of the packaging, where relevant
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Any other information requested by our support team
Our team will review the information and guide you through the next applicable steps according to our policies.
Customers are encouraged to retain the original packaging and product condition until the issue has been reviewed, particularly when a return, replacement, or other resolution may be applicable.
Payment-Related Enquiries
If you experience a problem during checkout or have questions about available payment methods, you may contact our support team.
Payment-related enquiries may include:
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Payment failure
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Payment confirmation
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Duplicate payment concerns
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Order payment status
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Cash on Delivery-related questions, where available
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Other checkout-related issues
Please never share sensitive payment information such as passwords, PINs, OTPs, CVV numbers, or banking credentials with anyone claiming to represent shopiomart.in.
For your security, our support team will never require you to disclose confidential authentication information.
Cash on Delivery Queries
Where Cash on Delivery is available for an order or location, customers may contact us for general information regarding the service.
Availability of Cash on Delivery may depend on factors such as delivery location, product eligibility, order value, courier service availability, and other applicable conditions.
If you have questions regarding a Cash on Delivery order, please provide your order number and registered contact details when contacting our support team.
Website and Checkout Support
If you experience difficulty using our website, adding a product to your cart, completing checkout, or submitting an order, please contact us.
When reporting a technical issue, it can be helpful to provide:
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The page where the problem occurred
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A brief description of the issue
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Your device type
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Browser information, if relevant
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A screenshot of the error, if available
This information can help us better understand the problem and provide appropriate guidance.
Business Enquiries
For business-related enquiries, partnerships, collaborations, supplier communications, or other professional matters, please contact us through our official email address:
Please use a clear subject line and include relevant details about your enquiry. Our team will review your message and respond where appropriate.
Email Support
For written communication, please email us at:
Email is particularly useful for enquiries that require order information, photographs, documentation, or a detailed explanation.
When sending an email regarding an existing order, please include your order number in the message. This can help our team locate the relevant order information and understand your request more efficiently.
Please allow reasonable time for our team to review and respond to your enquiry.
Phone Support
For customer assistance, you may contact us at:
8336082447
Please keep your order details available when calling about an existing purchase.
For your privacy and security, please do not share passwords, OTPs, card PINs, CVV numbers, or other confidential payment credentials over the phone.
Visit or Correspondence Address
Our business address is:
shopiomart.in
Binoy Mitra Saroni, Boy's School Road,
Nabapally, Barasat, North 24 Parganas,
West Bengal – 700126, India
If you need to send correspondence or require our business address for legitimate communication, please use the address above.
Customers should not send product returns to this address unless specifically instructed by our customer support team.
GST Information
For business identification and applicable tax-related purposes, our GST Number is:
GST No.: 19BXAPA9569E1ZC
This information may be used for legitimate business, billing, taxation, or customer-support purposes where applicable.
Before Contacting Us
Before contacting our customer support team, we recommend checking the relevant information available on our website. Product pages may contain important details regarding size, material, specifications, pricing, availability, and other product information.
For order-related concerns, keeping your order number ready can significantly help us provide assistance.
If your enquiry concerns a return, refund, exchange, cancellation, or delivery issue, please review the relevant policy available on our website as well.
Important Customer Safety Notice
Please be careful of fraudulent messages or individuals pretending to represent shopiomart.in.
For your protection:
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Do not share your OTP with anyone.
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Do not share your card PIN.
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Do not share your CVV.
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Do not share your banking password.
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Do not provide confidential account credentials.
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Do not install unknown applications at the request of an unknown person.
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Verify suspicious payment requests before taking any action.
If you receive a suspicious communication claiming to be from shopiomart.in, please contact us using the official contact information provided on this page.
Our Commitment to Customers
At shopiomart.in, we aim to build a trustworthy and convenient Fashion Apparel shopping experience. We understand that customer support does not end after an order is placed. We want our customers to feel confident when shopping with us and know where to turn when they need assistance.
Our goal is to provide clear product information, responsive communication, and helpful support throughout the shopping journey.
We appreciate customer feedback because it helps us understand areas where our service can be improved. If you have suggestions, comments, or feedback about your shopping experience, please feel free to contact us.
Feedback and Suggestions
Your feedback is valuable to us.
You can contact us regarding:
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Website experience
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Product selection
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Product quality
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Shopping experience
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Customer service
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Delivery experience
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Website usability
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Suggestions for new fashion products
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General feedback
We review customer feedback to better understand expectations and identify opportunities to improve our services.
Contact Details at a Glance
Website: shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
Category: Fashion Apparel
GST No.: 19BXAPA9569E1ZC
Address:
Binoy Mitra Saroni, Boy's School Road,
Nabapally, Barasat, North 24 Parganas,
West Bengal – 700126, India
Frequently Asked Contact Questions
How can I contact shopiomart.in?
You can contact us by email at shopiomart.in@gmail.com or by phone at 8336082447.
What information should I provide about my order?
Please provide your order number, name, registered contact information, product name, and a clear description of your concern.
Can I contact you about product availability?
Yes. You may contact our support team regarding product availability, sizes, colors, specifications, and other product-related questions.
How can I ask about a return or exchange?
Please contact our customer support team with your order number and reason for the request. Returns and exchanges are handled according to the applicable Return and Refund Policy.
Can I send a return directly to your business address?
Please do not send a return directly to the business address unless our support team specifically instructs you to do so.
Final Note
Thank you for choosing shopiomart.in for your Fashion Apparel needs. We appreciate your trust and support. Our aim is to make your shopping experience convenient, transparent, and enjoyable.
For any questions, concerns, feedback, or assistance, please contact us through our official contact details.
shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
GST No.: 19BXAPA9569E1ZC
Address: Binoy Mitra Saroni, Boy's School Road, Nabapally, Barasat, North 24 Parganas, West Bengal – 700126, India
We look forward to assisting you and serving you with quality Fashion Apparel and customer-focused support.