Privacy policy
Effective Date: September 1, 2026
Welcome to shopiomart.in. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how shopiomart.in collects, uses, stores, protects, and shares information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services.
Business Name: shopiomart.in
Business Category: Fashion Apparel
Email: shopiomart.in@gmail.com
Phone: 8336082447
Business Address: Binoy Mitra Saroni, Boy's School Road, Nabapally, Barasat, North 24 Parganas, West Bengal – 700126, India
GST No.: 19BXAPA9569E1ZC
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website.
1. Information We Collect
We may collect different types of information depending on how you interact with shopiomart.in.
Personal Information
When you purchase products, register for an account, contact us, or voluntarily provide information, we may collect:
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Full name
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Billing address
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Shipping address
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Email address
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Mobile or telephone number
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Order details
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Payment-related information
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Account login information, where applicable
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Information you provide when contacting customer support
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Any other information you voluntarily submit to us
We only request information that is reasonably necessary to provide our products and services.
Order Information
When you place an order, we may collect information associated with your purchase, including the products ordered, quantity, order value, delivery address, contact details, payment status, and transaction-related information.
Technical Information
When you visit our website, certain technical information may automatically be collected. This can include:
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IP address
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Browser type
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Device type
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Operating system
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General location information
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Website pages visited
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Date and time of visits
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Referring website
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Interaction with website features
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Other standard website usage information
This information helps us understand how visitors use our website and improve website performance and security.
2. How We Use Your Information
We may use collected information for legitimate business and service-related purposes, including:
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Processing and fulfilling your orders.
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Delivering products to your requested address.
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Sending order confirmations and updates.
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Communicating about shipping and delivery.
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Providing customer support.
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Responding to questions, complaints, or requests.
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Processing refunds, returns, exchanges, or cancellations.
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Maintaining customer accounts where applicable.
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Improving our products, services, website, and shopping experience.
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Detecting and preventing fraudulent, unauthorized, or suspicious activity.
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Maintaining website security.
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Understanding customer preferences and website usage.
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Sending promotional communications where permitted and where you have consented or where otherwise legally allowed.
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Complying with applicable legal, tax, accounting, and regulatory requirements.
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Enforcing our Terms and Conditions and protecting our legal rights.
We do not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. Payment Information
When you make a purchase on shopiomart.in, payment transactions may be processed through third-party payment providers or other payment methods supported by our store.
Depending on the payment method you choose, your payment information may be handled directly by the relevant payment service provider. We generally do not need to store your complete debit card, credit card, banking password, UPI PIN, or other highly sensitive payment credentials on our own systems.
Payment providers may collect and process information according to their own privacy policies and terms. We encourage customers to review the privacy practices of the payment provider they use.
For Cash on Delivery orders, we may collect the information necessary to verify and deliver the order.
4. Cookies and Similar Technologies
shopiomart.in may use cookies and similar technologies to provide a better browsing experience.
Cookies are small data files stored on your device that can help websites remember information about your visit.
We may use cookies to:
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Keep the website functioning properly.
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Remember shopping cart information.
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Improve website navigation.
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Understand website traffic and visitor behavior.
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Remember certain preferences.
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Support analytics.
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Improve marketing and advertising effectiveness where applicable.
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Help detect security or fraudulent activity.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.
5. Analytics and Website Performance
We may use analytics or similar technologies to understand how customers interact with our website. These tools may collect information such as pages visited, approximate location, device information, browser information, traffic sources, and general interaction data.
Analytics information helps us understand customer behavior, identify technical problems, improve website performance, and make our store easier to use.
Where third-party analytics services are used, their processing of information may also be governed by their respective privacy policies.
6. Advertising and Marketing
We may use online advertising and marketing services to promote shopiomart.in and our Fashion Apparel products.
Advertising technologies may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand website visits, and potentially display relevant advertisements.
We may also use information such as website activity or purchase activity for marketing purposes where permitted by applicable law.
You may have options to manage certain advertising preferences through your browser, device settings, or the relevant advertising platform.
We do not sell personal information simply for the purpose of allowing unrelated third parties to contact you directly.
7. Sharing of Personal Information
We may share personal information with trusted service providers when necessary to operate our business and provide services to you.
These parties may include:
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Payment processors
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Shipping and logistics providers
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Delivery partners
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Website hosting and technology providers
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E-commerce platform providers
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Customer support services
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Analytics providers
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Marketing and advertising service providers
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Fraud prevention and security providers
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Professional advisers
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Government authorities or law enforcement agencies where legally required
For example, your name, phone number, and delivery address may need to be provided to a courier or logistics partner so your order can be delivered.
Service providers are expected to process information for legitimate purposes and, where applicable, maintain appropriate confidentiality and security.
8. Legal Requirements
We may disclose personal information when we reasonably believe disclosure is necessary to:
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Comply with applicable law.
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Respond to a lawful government request.
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Comply with court orders or legal proceedings.
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Prevent fraud or abuse.
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Investigate security incidents.
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Protect the rights, property, or safety of shopiomart.in, our customers, or others.
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Establish, exercise, or defend legal claims.
We may also retain certain records where required for taxation, accounting, regulatory, or legal purposes.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials you may use and should notify us if you believe your account or information has been accessed without authorization.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, business administration, fraud prevention, dispute resolution, accounting, taxation, and legal compliance.
The exact retention period may depend on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
11. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.
These third-party websites operate independently from shopiomart.in and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.
12. Children's Privacy
shopiomart.in is an online Fashion Apparel store intended for general customers.
We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us at shopiomart.in@gmail.com so that we can review the matter and take appropriate action.
13. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
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Request access to certain personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of information where legally applicable.
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Withdraw consent where processing is based on consent.
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Opt out of certain promotional communications.
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Ask questions about how your information is processed.
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Raise a privacy-related concern or complaint.
Some information may need to be retained when required by law or necessary for legitimate business purposes.
To make a privacy-related request, please contact us using the details provided at the end of this Policy.
14. Promotional Communications
If you choose to receive promotional communications from us, we may send information about new products, offers, discounts, seasonal collections, or other Fashion Apparel updates.
You may unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication, where available, or by contacting us.
Even if you opt out of marketing communications, we may still send essential transactional communications, such as order confirmations, payment notifications, shipping updates, delivery information, refund notifications, or important service messages.
15. Accuracy of Information
We request customers to provide accurate and up-to-date information when placing orders or contacting us.
Incorrect information, particularly an incorrect shipping address or telephone number, may cause delivery delays, failed deliveries, or other service issues.
If your personal information changes, please contact us or update your account information where such functionality is available.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal requirements, services, or privacy practices.
When we make changes, we may update the “Effective Date” at the top of this Policy.
We encourage you to review this page periodically so that you remain informed about how we protect and process personal information.
Your continued use of shopiomart.in after an updated Privacy Policy is posted may indicate your acknowledgment of the revised Policy, subject to applicable law.
17. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
shopiomart.in
Email: shopiomart.in@gmail.com
Phone: 8336082447
Address: Binoy Mitra Saroni, Boy's School Road, Nabapally, Barasat, North 24 Parganas, West Bengal – 700126, India
Business Category: Fashion Apparel
GST No.: 19BXAPA9569E1ZC
We will make reasonable efforts to review and respond to privacy-related inquiries within a reasonable period, subject to the nature of the request and applicable legal requirements.
18. Consent
By accessing or using shopiomart.in, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, processed, stored, and shared as described above.
If you do not agree with this Privacy Policy, please do not use our website or provide personal information through it.
Your privacy is important to us, and we aim to handle customer information responsibly while providing a safe, reliable, and convenient Fashion Apparel shopping experience through shopiomart.in.